As a sole provider, I require 24 hours notice of changes or cancellations to your appointment. You can contact me via phone or email if you wish to do so.
Cancellations within 24 hours and appointments that are completely missed without any warning or rescheduling will incur the consultation fee. I understand that emergencies happen and will be understanding in these circumstances.
If you are feeling unwell at any point prior to your appointment or you have come in contact with someone who has tested positive to COVID-19, I request that you cancel your appointment immediately. Please do call or text to cancel your appointment. I will be accommodating for these circumstances as I put the safety of my clients at the forefront.
If you are late to your appointment, I request that you call or text me immediately to let me know of your delays. Due to my other clients bookings, I will try to best accommodate you to give you the full treatment time you were booked in for. However, if I am completely booked for that day, the time missed will not be added on to the end of the appointment due to the lost time in the beginning.