As a sole provider, I require a minimum of 24 hours notice for any changes or cancellations to scheduled appointments. You can contact me by phone or email to do so. If an appointment is cancelled within 24 hours or missed without any prior notice, a consultation fee will apply. I understand that emergencies can occur and will handle these situations with understanding.
If you are experiencing symptoms of a cold, flu, or any other contagious condition, please contact me immediately to discuss or cancel your appointment. To cancel within 24 hours, please call or text 0412 215484. I prioritize the safety of my clients in these circumstances.
If you are running late for your appointment, please inform me as soon as possible through a call or text message. I will make every effort to accommodate you and ensure you receive the full treatment time for which you were scheduled. However, if I am fully booked for the day, the missed time will not be added to the end of the appointment due to the lost time at the beginning.